Frequently Asked Questions
Everything you need to know about your HolloMen experience.
How can I determine the right size for my suit?
We provide a detailed size guide on each product page. To ensure a perfect fit, we recommend measuring your chest, waist, and shoulders, then comparing them to our chart. If you are between sizes, we suggest choosing the larger size for a more comfortable tailored look.
What is your international shipping policy?
HolloMen ships worldwide. Standard international shipping typically takes 7-12 business days, while express options are available at checkout for faster delivery. Please note that customs duties may apply depending on your country's regulations.
Can I return or exchange an item if it doesn't fit?
Yes, we accept returns and exchanges within 14 days of delivery. The items must be in their original condition, unworn, and with all tags attached. Please visit our returns portal to initiate the process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna and Apple Pay for a seamless checkout experience.
How do I track my order status?
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website where you can monitor your package's progress in real-time.
Are the colors on the website accurate to the physical product?
We strive to display our products as accurately as possible. However, due to different monitor settings and professional studio lighting, slight color variations may occur between the screen image and the actual garment.